New Artificial Intelligence-Powered Routing Engine by Genesys Creates World's Most Predictive ...

NASHVILLE, Tenn., May 2, 2018 /PRNewswire/ -- Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, introduced the industry's most revolutionary routing engine at CX18, its annual customer conference taking place this week in Nashville.
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Kickstarter's focus is on engaging with creative people: Perry Chen

AI ( artificial intelligence ) is one of the biggest changes. We've been dealing with how tech affects us for the past 10-20 years. But ...