The evolution of artificial intelligence in customer experience

The evolution of artificial intelligence in customer experience. Opinion. 11 April 2018. Artificial intelligence (AI) has been all the rage in the customer service industry for some time now, but until recently it was hard to distinguish hype from reality. COMMENT. The evolution of artificial intelligence in ...

Kickstarter's focus is on engaging with creative people: Perry Chen

AI ( artificial intelligence ) is one of the biggest changes. We've been dealing with how tech affects us for the past 10-20 years. But ...