Life in 2028: how advances in AI could change our lives for the better - and worse

The virtual assistant makes small-talk, while the display robot brings the item to the front of the rack. Fatima wonders how things worked out for that nice Filipina girl – what was her name? – who used to work here. "Okay, thanks, I'll take it," she says, and hurries out of the shop. The system knows her size.